Wyndham Vacation Resorts Asia Pacific employs more than 2,000 staff members whose enthusiasm and dedication is only matched by their diversity. Wyndham Corporate Centre, located on Queensland’s Gold Coast, is the company headquarters and houses over 400 employees. Wyndham Vacation Resorts Asia Pacific is one of the Gold Coast’s largest corporate employers with additional employees located at resorts and sales sites throughout the Asia Pacific region. Meet the Executive Team:
President and Managing Director
Wyndham Hotel Group South East Asia and Pacific Rim
Wyndham Vacation Resorts Asia Pacific
Barry Robinson has been the President and Managing Director of Wyndham Vacation Resorts Asia Pacific since September 2003.
In 2009, Barry launched Wyndham Hotel Group in the South Pacific. Barry has been the driving force behind many significant new property acquisitions, enhanced resort developments and has brought a renewed customer focus to the business. Under his leadership, both Wyndham Vacation Resorts Asia Pacific and Wyndham Hotel Group have expanded their portfolios in the Australian, New Zealand, South Pacific and South East Asian markets.
Appointed President and Managing Director of Wyndham Hotel Group South East Asia and Pacific Rim, effective January 1, 2015, Barry will continue to lead the expansion of both Wyndham Vacation Resorts Asia Pacific and Wyndham Hotel Group South East Asia and Pacific Rim across the region. Barry oversees a property portfolio of more than 100 hotels and resorts.
With more than 30 years’ hospitality experience, Barry has a vast knowledge of the hotel and resort industry – from management, operations, development, branding and franchising. He has held a number of senior leadership positions in the Asia Pacific region and has worked for some of the world’s largest hospitality companies including Swiss-Belhotel International, Swissôtel Worldwide Partner Hotels and Choice Hotels International.
Barry Robinson is also:
Senior Vice President Business Development Asia Pacific
Joined April 2003
Gary Croker began his role as Senior Vice President of Business Development in 2008 and is responsible for a number of key business enhancements. This includes leading a project to establish vacation ownership in Asia. Gary joined Wyndham Vacation Resorts Asia Pacific in 2003 initially as head of finance for the Asia Pacific region until 2007 before changing roles. Gary also is a Board Member of Wyndham Vacation Resorts South Pacific, the responsible entity for WorldMark South Pacific Club.
Gary is a senior finance executive and chartered accountant with more than 25 years' experience covering hospitality, transport, logistics and manufacturing. His experience encompasses operational financial roles, project management, cost reduction initiatives and information management. Gary has significant international experience working in Australia, New Zealand, Korea, Japan and the US for various companies ranging from large multi-national corporations to small start-up operations. He is also a Graduate of the Australian Institute of Company Directors.
Chief Financial Officer
Liam Crawley joined Wyndham Vacation Resorts Asia Pacific in 2008 as Chief Financial Officer. He leads a team of more than 140 employees providing centralised support services and is responsible for all aspects of accounting, financial reporting, planning and analysis, payroll, procurement, internal audit, information technology, treasury, taxation and the consumer financing division within the Asia Pacific region.
Liam has over 20 years' experience as a senior finance executive at corporate, divisional and regional levels within publicly listed corporations. Prior to joining Wyndham, he commenced his career in Melbourne, Australia with Deloitte Touche Tohmatsu and later held senior finance positions at Mayne Group Limited in Melbourne in the corporate office, asset management, group finance, healthcare, diagnostics and logistics. He later served as the regional finance head for the Americas - based in New Jersey (USA) - for Mayne Pharma Limited and then served as Global Vice President of Finance and Group Financial Controller, based in their London global office. He was responsible for the group’s ASX financial reporting, financial control and led a global finance and accounting team of 125 finance professionals throughout the Asia Pacific, EMEA and US regions.
Liam is a member of Chartered Accountants Australia and New Zealand (CA), a Fellow of the Australian Institute of Company Directors (FAICD), and a member of the AICD Gold Coast Regional Committee.
Senior Vice President Resort Operations and Property Development
Matt Taplin joined Wyndham Vacation Resorts Asia Pacific in late-2012 as Senior Vice President of Resort Operations and Property Development, bringing with him more than 25 years of hotel industry experience. In his role with Wyndham Vacation Resorts Asia Pacific, Matt is located at Wyndham Corporate Centre on the Gold Coast in Australia, and is responsible for a team of approximately 540 employees who work in resort operations and property development across South East Asia and the South Pacific.
He joined the company after relocating from New Zealand and has extensive experience in a variety of roles across different locations, with a proven record of building and leading large and diverse hotel teams. In his previous role as Vice President of Operations at Millennium & Copthorne Hotels New Zealand Ltd, he was responsible for the overall operation and performance of 30 owned, managed or franchised hotels with more than 1,200 employees. Matt is also a Graduate of the Australian Institute of Company Directors.
Senior Vice President, Human Resources
Bruce Harkness was appointed Vice President of Human Resources (HR) in 2013 and leads a team of 16 dedicated HR professionals. The HR team covers an entire suite of services including talent attraction, learning and development, workplace health and safety, coaching, workforce planning, and policy and procedure development.
During his extensive career, Bruce has worked for a number of large hospitality companies both locally and overseas as a key member and advisor to leadership teams and CEOs, providing the tools to achieve KPIs and financial results. Prior to his role with Wyndham, Bruce was employed with Toga Hotel, Movenpick Hotels, Kempinski and the Rezidor Group, where he developed and implemented HR strategy and solutions. Bruce holds degrees in management, executive coaching and mentoring.
Senior Vice President, Sales
Joined 2000, rejoined 2007
Kieran McKenna began his role as the Vice President of Sales for Wyndham Vacation
Resorts Asia Pacific in 2013. In this role, Kieran leads a team of more than 400 sales employees located at Wyndham Corporate Centre on the Gold Coast, as well as a further 18 sales sites spread across Australia, New Zealand, Fiji and Thailand.
Kieran has a clear passion for sales and the vacation ownership industry. He started at Wyndham Vacation Resorts Asia Pacific in 2000 and later rejoined in 2007. During his time at Wyndham, Kieran has had an impressive career that has seen him progress through the sales ranks in various roles including Sales Representative, Sales Manager, Project Director and, most recently, Regional Sales Director.
He has also been recognised for his outstanding sales achievements with numerous company awards, including President’s Club, the company’s most esteemed sales accolade. Kieran’s extensive experience and in-depth knowledge of the company, product and programs, makes him a highly effective sales leader.
Kieran has enjoyed a successful career within the vacation ownership industry, previously working for Accor as the Regional Sales Manager and Marriott Vacation Club International as the Executive Sales Manager.
Senior Vice President, Legal and Compliance
Tiffany Rose joined Wyndham Vacation Resorts Asia Pacific in late 2014 as Senior Vice President of Legal and Compliance and leads the Legal and Compliance teams at Wyndham’s Bundall and Singapore offices. Tiffany’s responsibilities include legal compliance oversight of Wyndham Vacation Ownership’s operations in Asia, as well as Wyndham Hotel Group’s operations in the South East Asia and Pacific Rim regions.
Tiffany was educated in Australia and the United States and has been admitted to the Bar in Australia, England and Wales, and California. She has extensive experience in corporate acquisitions and disposals, timeshare and hospitality operations, franchising, leasing and licensing arrangements, real estate matters, and corporate governance issues. Tiffany is also a graduate of the Australian Institute of Company Directors.
She previously worked for Motorola Mobility LLC in California, where she acted as Lead Counsel for Global Operations and Strategy. Prior to Motorola, Tiffany was a Partner with the law firm of Baker & McKenzie, working in the firm’s Sydney, London, San Francisco and Palo Alto offices.
Vice President, Public Relations and Field Marketing
Ross Nicholas joined Wyndham Vacation Resorts Asia Pacific in 2004 as a marketing and public relations consultant. In 2006 he started with the company full time as Director of Direct Marketing.
During his time at Wyndham Vacation Resorts Asia Pacific, Ross has been responsible for several departments including Campaign Management, Creative Services, Database Management, PR & Communications, Sponsorship and Field Marketing.
Ross was made Vice President of PR, Creative Services, Database Management and Field Marketing in 2014. With over 30 years’ journalism, marketing and public relations experience working with market leading brands, Ross brings a wealth of experience and knowledge to his role.
Ross is an innovative and strategic leader, who has been recognised for his significant contribution to the vacation ownership and hotel industries as the recipient of the 2014 Australian Timeshare and Holiday Ownership Council’s (ATHOC) Outstanding Contribution to the Industry Award.
Vice President Customer Experience
Adam Geneave joined Wyndham Vacation Resorts Asia Pacific in 2015 in the role of Vice President Customer Experience. He is responsible for growing customer advocacy by strategically leading each of Wyndham’s Asia Pacific business arms to be thoroughly customer focused. Adam is also in charge of enhancing customer experience across Wyndham’s two Asia Pacific vacation clubs, WorldMark South Pacific Club by Wyndham and CLUB WYNDHAM ASIA®.
Adam has more than 12 years’ experience in service-facing and senior operational management roles in the airline industry at leading companies including Jetstar Group, Virgin Australia and Qantas. His roles have encompassed product design and leadership of large-scale customer-focused change initiatives and he was instrumental in transforming the customer experience and product of both Jetstar Group and Virgin Australia in the highly regulated and safety-sensitive airline industry.
Adam holds a Master of Aviation Management and a Commercial Pilot Licence.
Vice President Acquisitions and Business Development
David Wray began his role as the Vice President of Acquisitions and Business Development in October 2015. David is based in the company’s Singapore office and is the driving force behind growing the franchise structure and management opportunities for Wyndham Hotel Group in the South East Asia and Pacific Rim region. Prior to holding this role, David was Senior Director of Acquisitions for Wyndham in the South Pacific.
Before joining Wyndham, David worked as State Manager for Choice Hotels and was responsible for the growth of the property portfolio, sales and marketing and property relationships. During his time with Choice Hotels he was heavily involved in the branding transition from Flag Hotels.
In his 15-year career in the hospitality industry, David has established a solid network of industry colleagues. He has gained extensive experience with identifying new opportunities and locations for properties, which involves analysing properties and advising on best market fit.